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Flat die pellet machine FAQ — everything you need to know before buying

FAQ
General Questions
Basic Information
Operation
Generally, biomass should have a moisture content of 12-13% and a particle size of 0.5 - 3.0 mm. For feed, moisture should be around 10-11%.
The standard price includes the miniPelleter press, a conical feeder, magnetic separator, speed regulator, control panel (Star-Delta), motor and gearbox, one 6.0mm flat die, two complete rollers, a tool kit, and full documentation.
The miniPelleter is designed, manufactured, and assembled in Poland by Nawrocki Pelleting Technology, a company with over 40 years of experience in industrial granulation.
You will receive comprehensive post-purchase support. Our engineers can solve over 90% of technical problems via telephone in just a few minutes, guiding your operator step-by-step through the process.
Every machine is delivered with complete technical and operational documentation along with a warranty. To maintain it, you must follow basic operation rules, such as using raw materials with the correct parameters and performing regular lubrication.
In the rare event of a major, long-term failure, we provide a replacement granulator for the duration of the repair. This ensures you can fulfill your contracts without financial losses from downtime.
Yes, Nawrocki Sp. z o.o. manufactures every detail in-house in our factory in Żnin. All parts—from dies and rollers to motors, gearboxes, and even wheels—are kept in stock and are available immediately.
Yes, we offer a return policy for machines purchased directly from the manufacturer if the miniPelleter fails to meet agreed-upon technological goals. In such cases, your money is refunded, minus the cost of wear parts like dies and rollers and.
Tests eliminate investment risk by determining the exact die parameters and output for your specific raw material. This process can save you tens of thousands of dollars by preventing the purchase of a machine ill-suited to your material.
No. We charge from 1200 EUR to 1600 EUR per test. The price depends on the type of feedstock. We will inform you about the cost when we get the feedstock specification.
The miniPelleter is a semi-industrial granulator designed for professionals who do not require 20–24 hour daily operation. Its "tank-like" construction ensures high durability and reliability for businesses relying on their own raw materials.
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