Question 1

What power supply options are available for the miniPelleter?

Accepted Answer

The miniPelleter is available with two motor options: 15 kW or 22 kW. We offer two starting systems: the standard Star-Delta or a SoftStart module for facilities with lower power protection to prevent voltage spikes.

Question 2

Can I process different materials on the same die?

Accepted Answer

No, each material requires a specific STS (Compression Ratio). STS is the ratio of the die hole diameter to its working length. Using the wrong die can result in poor pellet quality or machine blockage.

Question 3

What are the optimal raw material parameters for pelletizing?

Accepted Answer

Generally, biomass should have a moisture content of 12-13% and a particle size of 0.5 - 3.0 mm. For feed, moisture should be around 10-11%.

Question 4

What is included in the standard miniPelleter set?

Accepted Answer

The standard price includes the miniPelleter press, a conical feeder, magnetic separator, speed regulator, control panel (Star-Delta), motor and gearbox, one 6.0mm flat die, two complete rollers, a tool kit, and full documentation.

Question 5

Where is the miniPelleter manufactured?

Accepted Answer

The miniPelleter is designed, manufactured, and assembled in Poland by Nawrocki Pelleting Technology, a company with over 40 years of experience in industrial granulation.

Question 6

What kind of support do I receive if I have trouble operating the machine after purchase

Accepted Answer

You will receive comprehensive post-purchase support. Our engineers can solve over 90% of technical problems via telephone in just a few minutes, guiding your operator step-by-step through the process.

Question 7

What are the warranty conditions for the miniPelleter?

Accepted Answer

Every machine is delivered with complete technical and operational documentation along with a warranty. To maintain it, you must follow basic operation rules, such as using raw materials with the correct parameters and performing regular lubrication.

Question 8

What is the "replacement machine" guarantee?

Accepted Answer

In the rare event of a major, long-term failure, we provide a replacement granulator for the duration of the repair. This ensures you can fulfill your contracts without financial losses from downtime.

Question 9

Are spare parts readily available?

Accepted Answer

Yes, Nawrocki Sp. z o.o. manufactures every detail in-house in our factory in Żnin. All parts—from dies and rollers to motors, gearboxes, and even wheels—are kept in stock and are available immediately.

Question 10

Can I return the miniPelleter if it does not work for my specific business?

Accepted Answer

Yes, we offer a return policy for machines purchased directly from the manufacturer if the miniPelleter fails to meet agreed-upon technological goals. In such cases, your money is refunded, minus the cost of wear parts like dies and rollers and.

Question 11

Why are laboratory granulation tests recommended before purchase?

Accepted Answer

Tests eliminate investment risk by determining the exact die parameters and output for your specific raw material. This process can save you tens of thousands of dollars by preventing the purchase of a machine ill-suited to your material.

Question 12

Are the pelleting test free of charge?

Accepted Answer

No. We charge from 1200 EUR per test. The price depends on the type of feedstock. We will inform you about the cost when we get the feedstock specification.

Question 13

How often should the miniPelleter be serviced?

Accepted Answer

Basic maintenance should be performed daily by checking the machine's condition after work. It is essential to periodically lubricate the bearings and change the gearbox oil as specified in the manual.

Question 14

What qualifications should my staff have to operate the pellet mill?

Accepted Answer

We recommend hiring staff with some mechanical qualifications and allowing us to provide them with professional training. Our training covers everything from preparation and maintenance to replacing dies and rollers.

Question 15

Is the miniPelleter suitable for continuous 24-hour operation?

Accepted Answer

The miniPelleter is a semi-industrial granulator designed for professionals who do not require 20–24 hour daily operation. Its "tank-like" construction ensures high durability and reliability for businesses relying on their own raw materials.

FAQ
Frequently Asked Questions for
miniPelleter

Contact us for more information

FAQ Frequently Asked Questions for miniPelleter

Contact us for more information

FAQ
Frequently Asked Questions for
miniPelleter